Process for Review & Implementation of Accommodation Requests

1. Undergraduate students who wish to be considered for reasonable accommodations must self-identify to the Student Disability Access Office by submitting:

1. Please log into the Accommodate portal by clicking here: 
2. Provide medical documenation from your provider (this provider needs to have an established relationship with you and cannot be a family member) that addresses your disability and the barriers you experience with regard to your disability. The documenation can address suggestions of accommodations that may mitigate the barriers you are experiencing. Documentation may be submitted in various ways:
   • online along with your request form;
   • emailed to sdao@duke.edu; or
   • faxed to (919) 668-3977

Confidentiality: The Student Disability Access Office is committed to protecting the confidentiality of student records in our possession. We retain student records in compliance with both state and federal law, in particular with the Family Education Right and Privacy Act (FERPA).

2.  The student’s request form and documentation is thoroughly reviewed by the SDAO staff. If additional documentation is necessary, SDAO will inform the student via email and it is the student’s responsibility to provide the requested information as soon as possible.

3.  SDAO will engage in an interactive process with the student, and the partners SDAO works with on campus, as appropriate. 

4.  Once the above process is completed, SDAO will contact the student via email to schedule a registration appointment with a accessibility coordinator

5. Approved accommodations are agreed upon through the interactive process and  are recorded on the Formal Accommodation Agreement, which is signed and dated by the student and SDAO staff.

6 Following the registration appointment, the Academic Dean is notified that the student has completed the registration process.

7  The student is responsible to request a semester renewal (of accommodations) every semester in order to have the Professor Accommodation Letter emailed to their faculty. Once the renewal is complete, the student should contact their faculty to discuss the implementation of their accommodations in each class. If you receive testing accommodations, it is your responsibility to check your syllabi and learn how your testing accommodations will be implemented. All students with testing accommodations can schedule their tests in the testing center on campus. 

8. The student is responsible for requesting a meeting with each professor to discuss the implementation of the approved accommodations.

9 .  If questions or concerns arise regarding the implementation of accommodations, the student is responsible for contacting their accessibility coordinator.

1. If a student disagrees with eligibility and/or accommodation decisions made by the Student Disability Access Office, it is recommended that the student discuss their questions and concerns with their SDAO accessibility coordinator
2. If the student is still unsatisfied with eligibility and/or accommodation decisions, the student will be directed to meet with the SDAO Director (Leigh Bhe)  and/or the DMS Executive Director (Christina Kline) to discuss their concerns.

1. Graduate and Professional students who wish  be considered for reasonable accommodations must self-identify to the Student Disability Access Office by 

1. Please log into the Accommodate portal by clicking here: If you need assistance, please contact sdao@duke.edu
2. Provide medical documentation from your provider (this provider needs to have an established relationship with you (and cannot be a family member) that addresses your disability and the barriers you experience with regard to your disability. The documentation can address suggestions of accommodations that may mitigate the barriers you are experiencing. Documentation may be submitted in various ways:
   • online along with your request form;
   • emailed to sdao@duke.edu; or
   • faxed to (919) 668-3977

Confidentiality: The Student Disability Access Office is committed to protecting the confidentiality of student records in our possession. We retain student records in compliance with both state and federal law, in particular with the Family Education Right and Privacy Act (FERPA).

2.  The student’s request form and documentation is thoroughly reviewed by the SDAO staff. If additional documentation is necessary, SDAO will inform the student via email and it is the student’s responsibility to provide the requested information as soon as possible.

3.  SDAO will engage in an interactive process with the student, and the partners SDAO works with on campus, as appropriate. For Graduate and Professional Students, the accessibility coordinator will also work directly with the Disability Services Liaison (DSL) in the appropriate graduate and professional program. The DSL works directly with the student on the implementation of the particular accommodations within their program. 

4.  Once the above process is completed, SDAO will contact the student via email to schedule a registration appointment with a accessibility coordinator

5. Approved accommodations are agreed upon through the interactive process and are recorded on the Formal Accommodation Agreement, which is signed and dated by the student and SDAO staff.

6. The student should meet with the DSL and discuss the logistics of how the accommodations will be implemented in their program.

7. The student is responsible for requesting a meeting with each professor to discuss the implementation of the approved accommodations.

8.  If questions or concerns arise regarding the implementation of accommodations, the student is responsible for contacting their accessibility coordinator.

1. If a student disagrees with eligibility and/or accommodation decisions made by the Student Disability Access Office, it is recommended that the student discuss their questions and concerns with their SDAO accessibility coordinator.
2. If the student is still unsatisfied with eligibility and/or accommodation decisions, the student will be directed to meet with the SDAO Director (Leigh Bhe)  and/or the DMS Executive Director (Christina Kline) to discuss their concerns.